5 Tips to Acquire Accurate Customer Data for Your Business

Updated on Feb. 07, 2020:  We’ve stopped support of Roadmap Planner but the Roadmap feature is now available in our new goal-oriented platform – Goals by KeepSolid. This business solution provides the same opportunities to plan and execute your strategies and even more. Check out Goals by KeepSolid and stay tuned for its updates!

Is running your business your main priority? If so, then you are well aware that there is nothing more important than data. After all, this is what you use to make a wide array of business-related decisions, it can even provide you with an inside look at your customer’s behavior and the overall success of your business or company.

It’s crucial to know that all the different types of data are crucial when it comes to tracking and managing your sales, your security logs for marketing campaigns, and a wide array of other information. However, what you may not realize is that the most important type of data that you can collect and use is gathered from your customers. It’s crucial that you ensure the accuracy of the data that is behind your customer’s behavior and their decisions.

Some of the best ways to ensure this happens can be found here.

1. Stay Organized

When the time comes to keep your customer information accurate, the most important thing you can do is remain organized. If your information is poorly organized, you may not include something crucial, or you may mistakenly include information that belongs elsewhere.

A great way to avoid this is by segmenting your customers. By doing this, you can improve the organizational efforts that you are using – stay organized and use a standardized template that’s ideal for managing data entry methods. By maintaining a certain style, you will be able to reduce instances of information that is not right or is duplicated.

2. Use Social Media

Apps are a huge deal on the market, including social media apps. Most people use them on a daily basis and don’t think twice about it. If your company or business is not yet utilizing social media, in any way, then it is time to start doing so. There are millions of people on social media on a regular basis, which means you have the ability to reach them – as long as you are there too.

However, just being present isn’t enough. You also have to find a way to gather information, such as age groups, online behaviors, genders, interests, cities, and more. You may be using some type of application monitoring tool to collect this information. If so, you may want to take steps to bring your affordably priced application monitoring tool to the future. This will ensure the information that you have collected is organized and accurate.

3. Reward Individuals for Offering You Verifiable and Accurate Data

In most cases, people remain private. As a result, they may not be open when it comes to giving you accurate personal information about themselves. To encourage them to “open up,” it may be necessary to provide a reward or some type of appealing incentive. The good news is, it can be anything – a helpful service, a free eBook, a free product, or anything else you can come up with.

It’s important, though, that you are always honest about your data collection methods. Don’t try and be sneaky when it comes to getting data out of people. They will find out and you will only shoot yourself in the foot.

4. Make Sure All Collected Data Remains Secure

It doesn’t matter what type of data your company is using or holding, you have to take steps to make sure it remains safe. The bad news is, data hacks, leaks, and breaches are getting more and more common throughout the U.S. This results in your customer’s information and their data being at risk, and getting it compromised may wind up ruining your business image. Even worse, this can cost you quite a fortune in reputational loss.

You need to take steps to minimize loss and breaches. You also need to make sure that your customers know you are taking these steps, as it is going to encourage them to provide the information you have requested.

5. Use Software and Tools to Help Make Things Easier

If you want to make sure that your customers are willing to provide you with accurate information, you need to make the submitting process as easy as possible. Self-fill forms and automation are a great option as no one wants to spend too much time having to fill out a form. The easier you make it for someone to share their information with you, the more accurate it is going to be.

If you want to get accurate data from your customers, then using the tips and information here is a must. This will help encourage them to leave the data you are requesting and ensure that it is accurate. Be sure to tweak these steps regularly to keep them relevant.